1. Data controller
This policy governs the way in which NIBORA Ltd., registered in Bulgaria, with registered office and address of management Pleven 5800, 37 Balgarska Aviatsia St. ("Nibora", "we"), processes personal data of visitors to nibora.com and of persons who have submitted an inquiry through the site.
For questions related to the processing of personal data, you can contact us at nibora@nibora.com or by phone on 064 / 681-058.
2. What data we collect
Through the inquiry forms on the site we collect: name, company name (optional), email address, phone number and the content of the message sent.
When visiting the site, standard technical data (IP address, browser type, pages visited) is also collected via cookies — see our Cookie Policy for details.
3. Purposes of processing
We process personal data solely for the purpose of: responding to inquiries about products and services, preparing offers, communication related to deliveries, and improving the functionality of the site.
We do not use your personal data for automated decision-making or profiling.
4. Legal basis
We process the data based on the consent you give when completing an inquiry form, and based on our legitimate interest in responding to commercial inquiries received.
5. Data retention
Personal data is stored for the period necessary to fulfil the purposes for which it was collected, unless applicable law requires a longer retention period (e.g. for accounting purposes).
6. Your rights
Under Regulation (EU) 2016/679 (GDPR) you have the right to access, correct, delete and restrict the processing of your personal data, the right to data portability, and the right to withdraw your consent at any time.
To exercise these rights, please contact us at nibora@nibora.com. You also have the right to lodge a complaint with the Commission for Personal Data Protection (Bulgaria).
7. Disclosure to third parties
We do not disclose personal data to third parties, except when necessary to fulfil a contractual obligation (e.g. courier delivery services) or required by law.